At Fabmat Outlets, we prioritize customer satisfaction and want you to love your purchase. We understand that finding the perfect fit, especially for intimate apparel, is important, which is why we provide a detailed size chart to guide you in making the best choice. Should you need assistance, our knowledgeable staff is here to help.
Eligible Products for Return/Exchange
Non-Intimate Apparel & Sleepwear
Items such as sleepwear and non-intimate apparel can be returned or exchanged within 7 days of purchase. The item must be unused, in its original condition, and in the original packaging.
Non-Returnable/Non-Exchangeable Items:
For hygiene and safety reasons, we cannot accept returns or exchanges on the following items:
- Panties
- Boxers
- Bras
- Shapewear
- Socks
Conditions for Returns/Exchanges
- Our return and exchange policy is valid for 7 days from the date of purchase.
- An original receipt or proof of purchase is required.
- Items must be in their original condition, unworn, unwashed, and with tags still attached.
- We cannot accept items that are worn, altered, or damaged.
How to Make a Return/Exchange
To initiate a return or exchange, please contact our customer service team. Note that shipping fees for returns are the responsibility of the customer.
Refunds
We do not offer refunds. Instead, we provide exchanges for the appropriate item or size.
Thank you for shopping with Bra&Panty World, where your satisfaction is our priority!
If you have more concerns, you can talk to us here